FAQs
Come to New Road Dental Practice for a wide range of dentistry services for all ages.
Our patients’ experience from the moment they have any contact with us will be welcoming, courteous, helpful and efficient. We will provide a professional, empathetic environment based on honesty, openness and trust. We will respect, appreciate and value each other and in doing so instil confidence and satisfaction in our patients. We recognise that good communication, enthusiasm and a positive attitude allow us to develop rapport and lasting relationships with our loyal patients.
As a dental practice, we ensure that cleanliness, tidiness, and highest standards of cross infection control are a top priority and have a separate fully compliant decontamination room. We strive to reduce the environmental impact of our practice.
We believe continuous and lasting relationships with our patients help us in delivering the highest standards of dental care, particularly preventative. You will be seen by a dentist of your choice each time you visit, including (where possible) for emergency visits.
Which dental treatments do you provide?
- Routine dental check-ups
- Professional cleaning
- Gum disease prevention and treatment
- Preventive care and oral health advice
- Composite (white) fillings
- Root canal treatment
- Teeth Whitening
- Veneers
- Smile improvements
- Crowns and bridges
- Tooth restoration solutions
- Digital 3D scanning
- Implant referrals to trusted specialists
- Orthodontist referrals
Is there parking at New Road Dental Practice?
We do have a small amount of visitor spaces for our patients to use but we recommend using local car parks in town such as the Common car park, Swan Meadow and Fairycroft Car Park.
Click here to see all parking options in Saffron Walden.
Please note New Road is residents parking only.
What are the opening hours?
Our opening hours are listed on our website’s Contact page here.
If you need urgent care outside these hours, please follow the emergency instructions provided.
How do I book and emergency appointment?
To book and emergency appointment please call us on 01799 521265, we open at 8.30am.
We understand dental emergencies can happen at any time. We have weekend emergency cover for registered patients and out of hours support via our main phone line.
Are you accepting new patients?
Yes, we welcome new patients of all ages. Contact us to book your first appointment.
How do I book an appointment?
You can book by phone, through our online booking system, or by completing the contact form on our website.
Please click here to book through our online booking system.
What should I bring to my first appointment?
Please bring your contact details and a list of any medications you are currently taking and details of any Denplan company Insurance details.
Do you treat children?
Yes, we provide dental care for children and recommend regular check-ups from an early age.
How often should I visit the dentist?
Most people should have a dental check-up every six months, although your dentist may recommend more or less frequent visits depending on your oral health.
What happens during a routine check-up?
A routine examination includes checking your teeth, gums, mouth, and screening for any signs of dental disease. A professional cleaning may also be recommended with our dedicated dental hygienists.
What cosmetic dental treatments do you offer?
We offer a range of cosmetic treatments, including teeth whitening, veneers, composite bonding, and smile makeovers.
I’m nervous about visiting the dentist. Can you help?
Absolutely. Our team is experienced in caring for anxious patients and will take the time to ensure you feel comfortable throughout your visit.
Where are you located?
Address:
10 New Road
Saffron Walden
Essex
CB10 1LP
United Kingdom
What3words: grumbles.assemble.resolved
How can I contact the practice?
You can reach us by phone, email, or by submitting an enquiry through our website’s contact form.
Phone: 01799 521265
Email: reception@newroaddentist.co.uk
Testimonials
Chrissie Parker
3 months ago
Always excellent care and advice. I have complete trust in Deborah and her staff
Ron Docking
3 months ago
Broken tooth and chip stuck under gum while on holiday. First day back, Dmitri carefully removed broken chip,filled remaining tooth.Excellent speedy service!
David Perks
3 months ago
Courteous and helpful service. I have been a client for many years for regular tooth maintenance and repair
Rod Parrish
3 months ago
Elliot
3 months ago
Been coming here since I was 8. It is a very nice practice and everyone is very welcoming
Vicky Salter
4 months ago
I have been coming to New Road Dental practice since I was a baby. I am now 34 and this will always be my dentist. I am always treated with such great care and patience. From the dentist to the hygienist, I am always given such great advice on how to keep my teeth and gums healthy. Reception are always the loveliest ladies too.
Maximilian Harazin
5 months ago
I’ve been going to New Road Dental for my regular checkups and dental work for years, and I couldn’t be happier. My dentist, Debbie, is absolutely wonderful. She always treats me with outstanding professionalism, genuine friendliness, and respect. I highly recommend her and the practice to anyone looking for a great dentist!
Alison Speed
5 months ago
All team members are Friendly & helpful
John Willis
5 months ago
The staff are all very cheerful, welcoming and professional. It is easy to make an appointment and once at the surgery there is very little waiting time. I have been coming to this practice for dental treatment since 1981 and I have always been extremely satisfied with the service.
Ken Snow
6 months ago
I’ve received dental treatment at NRDP over many years and have always found them to be very professional & accommodating. Equipment is modern and under Dimitri’s leadership the Team provides a warm & friendly environment in which to have treatment . Ken S.
Rosalind Pritchard
6 months ago
Excellent level of treatment, good clear explanation of work required. Very friendly staff who go the extra mile to be helpful. Thank you all.
Sam and Samantha Orsborne
6 months ago
From the moment we arrived, we were made to feel really welcome. The receptionist was so friendly and kind, and took the time to chat with us which instantly put us at ease. There’s parking right outside the building as well, which made getting there really easy and stress-free.
We went for teeth whitening, and before anything started, Dimitri explained everything properly to us in a way that was easy to understand. We never felt rushed and could ask as many questions as we wanted, which made us feel really comfortable and confident from the start. You can tell they genuinely care about their patients and want you to feel relaxed.
The clinic itself is very modern and spotless, with really impressive equipment. We had 3D scans done for the moulds, which was such a cool experience and made everything feel very high-tech and precise. Throughout the whole appointment we felt like we were in safe hands and were looked after so well. Overall, it was such a positive experience and we received amazing care from start to finish.
Cezary Kucewicz
7 months ago
I came in for an emergency appointment, which ultimately led to the extraction of my wisdom tooth. I’m usually quite nervous about visiting the dentist, but Debbie and her team were absolutely incredible – without a doubt the best dental experience I’ve ever had!
From the moment I walked in, their warmth, friendliness and professionalism immediately put me at ease. The whole procedure was carried out quickly, smoothly and completely painlessly, bringing instant relief after several days of tooth pain.
I’m so grateful for the care I received and couldn’t recommend New Road Dental Practice more highly. Truly outstanding!
Robert Moss
8 months ago
I have been with this Surgery since 2020 and have always received an excellent service from the team. Communication is a massive plus especially the appointment reminders.
Christine Bainbridge
8 months ago
Dimitri and his team strike the right balance between top-notch professional clinical treatment and a friendly atmosphere. It’s a pleasure to go to New Road Dental practice, where I know I can expect first-class care. Excellent patient experience: if I could award more than five stars, I would! Thank you everyone.
Beverley Elston
9 months ago
Dr. Deborah Johnson is my dentist.
I’m a new patient at this practice and I have received nothing but great service from all the staff members, a warm welcome.
Thorough and great results from my treatment.
I would highly recommend this dental practice.
Thank you to the team Beverley
Chris Dyson
10 months ago
I am usually reluctant to post reviews in case it jinxes an otherwise good product or service, but in the case of New Road Dental practice I have no such reservations. They are excellent! During an appointment with Debbie today, I had what I shall call a composite reconstruction. Most of my tooth was gone but she did an amazing job of rebuilding it so that it is now indistinguishable from the one next to it. All the while taking care to keep me informed in her friendly and professional way. Many thanks to Debbie, her able assistant and all the team at New Road Dental practice.
Kathryn Bowman
10 months ago
From the moment you arrive you are met with a welcome smile.
All the team are kind, friendly and professional.
I’ve been a patient of Dimitri’s for a few years now and he is so patient, putting you at ease and explaining fully the required treatment.
“Kindness, professional expertise and reliability in an emergency…the perfect Saffron Walden dentist.